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Goforth Technologies is excited to offer our online Helpdesk Application to the general public. Until recently, this advanced helpdesk application was available only to customers of our Outsource Technology Management Division. Because of the high demand for our online helpdesk by other organizations that caught wind of this application we have decided to offer it to the general public. If you are tasked with managing a Technology Department, then this is an invaluable tool. Here are just a few of the many features: --- Users enter the tickets on their own --- Instant notifications to mobile phones for critical issues --- Comprehensive reporting allows to track problem users, staff labor, overall site statistics and more --- Three levels of access (user, IT Manager/Director, and trusted manager) --- Access from anywhere --- Completely Secure (SSL Certified) --- Meets and exceeds Sarbanes Oxley documentation regulations* --- Flat easy to understand billing structure --- Flexible enough for the smallest or largest of organizations |
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